1. Who We Are
Compare Tech Solutions ("we", "us", "our") is an independent business consultancy registered in the United Kingdom. Our registered address is 29 Collingdon St, Luton LU1 1RT, United Kingdom. We are the data controller for personal data processed through this website.
We take your privacy seriously and are committed to handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Data We Collect
We may collect the following categories of personal data:
- Identity Data: Name, company name
- Contact Data: Email address, telephone number
- Technical Data: IP address, browser type, pages visited, time on site
- Enquiry Data: Content of messages sent through our contact forms
- Communications Data: Email correspondence with our team
We do not collect sensitive personal data (special category data) through this website.
3. How We Use Your Data
We process your personal data for the following purposes and legal bases:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries and consultations | Legitimate interest / Contract performance |
| Managing client relationships | Contract performance |
| Sending service updates (with consent) | Consent |
| Improving our website and services | Legitimate interest |
| Complying with legal obligations | Legal obligation |
| Analytics and website performance | Legitimate interest |
4. Data Sharing
We do not sell, rent, or trade your personal data. We will never share your information with payment solution or POS providers without your explicit consent. We may share data with:
- Our hosting provider (for data storage purposes only)
- Email service providers (for communication purposes)
- Law enforcement or regulatory bodies where legally required
5. Data Retention
We retain personal data only for as long as necessary. Enquiry data is retained for 3 years. Client data is retained for 7 years for legal and accounting purposes. Website analytics data is retained for 26 months.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate personal data
- Erase your personal data (right to be forgotten)
- Restrict processing of your data
- Data portability
- Object to processing based on legitimate interest
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at info@comparetechsolutions.co.uk.
7. Cookies
This website uses essential cookies required for its operation (session cookies, security tokens). We do not use advertising or tracking cookies without consent. You can control cookies through your browser settings.
8. Security
We implement appropriate technical and organisational measures to protect your personal data, including SSL encryption, secure server configuration, and access controls. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
9. Complaints
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
10. Changes to This Policy
We may update this Privacy Policy periodically. The date at the top of this page reflects when it was last updated. Continued use of our website constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related queries, please contact us:
Compare Tech Solutions
29 Collingdon St, Luton LU1 1RT, United Kingdom
Email: info@comparetechsolutions.co.uk
Phone: +44 1923 314970